Are Your Assessments Helping or Hurting Learning? An Introduction to Item Analysis

Imagine this: Your company just rolled out a new compliance training on data privacy, and employees must complete a quiz at the end to certify their understanding. But after reviewing the results, you notice a problem—many employees failed the assessment. Did they not understand the material, or is the test itself flawed? This is where assessments and item analysis come in. By evaluating test questions for clarity, difficulty, and effectiveness, item analysis ensures that assessments truly measure what they’re supposed to and support real learning.